TERMS AND CONDITIONS OF USE

OPERATED BY: ASETRAX LIMITED

TRADING AS: ASETRAX (Assets Property Hub)™ (Trade Mark No. 1319049)

COMPANY NUMBER: 9450631

NZBN: 9429053876591

GST NUMBER: 149-421-033

REGISTERED ADDRESS: Suite 16015, Level 1, 6 Johnsonville Road, Johnsonville, Wellington 6037, New Zealand

AUSTRALIAN BUSINESS NUMBER (ABN): [Pending – To be inserted upon issue by ATO]

AUSTRALIAN TAX FILE NUMBER (TFN): [Pending – To be inserted upon issue by ATO]

LAST REVISED: 4 September 2026

1. INTRODUCTION AND INCORPORATION OF POLICIES

1.1 Applicability

These Terms and Conditions (“Terms”) govern access to, navigation of, and use of the cross-border digital marketplace platform operated at https://assetspropertyhub.com (“Platform”) by ASETRAX LIMITED (“AsetraX”, “we”, “us”, or “our”).

1.2 Platform Overview

AsetraX operates an online property discovery and digital marketing platform that enables prospective buyers, investors, and tenants (“Users”) to browse real estate listings published by licensed real estate agents, agencies, property developers, and private landlords (“Listers”) across New Zealand, Australia, and the broader Asia-Pacific (APAC) region.

1.3 Binding Agreement

By creating an account, purchasing a Membership, publishing a listing, or accessing any service on the Platform, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not accept these Terms in full, you must immediately cease accessing and using the Platform.

1.4 Corporate Authority

If you access or use the Platform on behalf of a company, corporate body, partnership, agency, or other legal entity, you represent and warrant that you hold full legal authority to bind that entity to these Terms.

1.5 Integrated Governance Framework

These Terms incorporate by reference, and must be read alongside, the following primary regulatory policies accessible on the Platform:

(a) Privacy Statement (https://assetspropertyhub.com/asetrax-privacy-policy/);
(b) Cookie Policy (https://assetspropertyhub.com/asetrax-cookie-policy/);
(c) General Disclaimer (https://assetspropertyhub.com/asetrax-disclaimer/);
(d) Refund Policy (https://assetspropertyhub.com/asetrax-refund-policy/);
(e) Acceptable Use Policy (https://assetspropertyhub.com/asetrax-acceptable-use-policy/); and
(f) Legal Imprint Statement (https://assetspropertyhub.com/asetrax-imprint/).

1.6 Order of Precedence

In the event of an irreconcilable conflict or inconsistency between these Terms and any policy referenced in clause 1.5, these Terms shall prevail to the extent of the inconsistency, unless the relevant policy expressly states otherwise.

2. ELIGIBILITY AND CONTRACTUAL CAPACITY

2.1 Eligibility Criteria

Access to and use of the Platform is strictly limited to legal persons who:

(a) are at least 18 years of age;
(b) possess full contractual capacity under applicable law;
(c) are not prohibited or restricted from using the Platform under the laws of New Zealand, Australia, or any other applicable jurisdiction; and
(d) ensure that all information provided to AsetraX remains accurate, current, complete, and truthful.

2.2 Electronic Execution

Assent to these Terms occurs upon your initial access to or use of the Platform. Where required by the Platform interface (such as account registration, payment execution, or listing submission), clicking “I Agree”, “Submit”, “Register”, or similar interactive controls constitutes express electronic signature and execution of a legally binding contract under Part 4 of the Contract and Commercial Law Act 2017 (NZ), the Electronic Transactions Act 1999 (Cth) (AU), and state-equivalent Australian legislation.

3. ELECTRONIC COMMUNICATIONS AND NOTICES

3.1 Consent to Electronic Messaging

You explicitly consent to receiving all legal notices, statements, disclosures, and operational communications from AsetraX electronically, either via email to your registered account address or via system notifications hosted on the Platform.

3.2 Statutory Compliance

All electronic communications issued by AsetraX fulfill any statutory requirement that communications or contracts be executed in writing, pursuant to Subpart 2 of Part 4 of the Contract and Commercial Law Act 2017 (NZ) and the Electronic Transactions Act 1999 (Cth) (AU).

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Classifications

To access specific operational tiers of the Platform, you must register an account under one of four primary account classifications: User, Agent, Agency, or Developer.

4.2 Private Landlords and Property Owners

Private property owners and private landlords seeking to publish residential, commercial, or rental listings directly on the Platform must register under the Agent account type. By registering under this classification, private landlords explicitly warrant compliance with Section 7 and Section 7A as applicable to non-agency listing activities.

4.3 Credential Confidentiality and Breach Notification

You bear absolute legal responsibility for maintaining the confidentiality of your account credentials, security tokens, and passwords. You are fully liable for all actions, transmissions, and financial transactions executed under your account. You must notify AsetraX immediately at aphadmin@assetspropertyhub.com upon becoming aware of any actual or suspected unauthorized access, security breach, or compromised credentials.

4.4 Social Login Authentication

Where authentication occurs via third-party Single Sign-On (SSO) protocols (e.g., Google or Facebook), you authorize AsetraX to process basic profile identifiers strictly in accordance with our Privacy Statement. You remain fully liable for account activities regardless of the authentication pathway utilized.

4.5 Restraint Following Account Termination

If your account is suspended, restricted, or terminated by AsetraX, you are strictly prohibited from creating a new account or attempting to access the Platform under a different alias or legal entity without the express prior written consent of AsetraX.

5. USER CLASSIFICATIONS AND ACCESS MATRIX

5.1 Operational Rights and Regulatory Matrix

The permissions, functional scopes, and statutory duties applicable to each account classification are set out in the following table:

Account Type	Functional Scope & Access Tiers	Mandatory Statutory & Regulatory Obligations
User	Browsing property listings, saving preferences, interacting with platform features, and issuing direct property enquiries.	Compliance with Acceptable Use Policy; duty to submit genuine, lawful enquiries.
Agent	Licensed real estate salespersons, property managers, and private landlords/owners purchasing a Membership to publish property listings.	Must hold an active REAA 2008 licence / Australian State licence, or satisfy private landlord rules under the RTA 1986 (NZ).
Agency	Corporate real estate agencies and property management firms holding an active Membership to publish listings and manage agency directory profiles.	Must maintain valid corporate real estate agency licensing in all operating jurisdictions.
Developer	Commercial property developers and project marketers purchasing a Membership to display off-plan developments and new projects.	Must comply with property sales laws, the Fair Trading Act 1986 (NZ), and the Australian Consumer Law.

5.2 Designation of Listers

Agents, Agencies, and Developers are collectively referred to as “Listers” throughout these Terms.

6. MEMBERSHIP, PRICING, AND PAYMENT TERMS

6.1 Membership Requirements

To publish listing content, Listers must maintain an active paid Membership. Tier structures, feature inclusions, and fee schedules are published at https://assetspropertyhub.com/asetrax-membership/. AsetraX reserves the right to adjust Membership pricing and inclusions upon providing reasonable advance written notice to active Members.

6.2 Payment Processing Framework

Payment transactions are processed through WooCommerce software integrated with external payment services:

(a) Stripe, Inc. (for credit card, debit card, and direct digital transactions); and
(b) PayPal Holdings, Inc. (for alternative electronic wallet processing).

AsetraX does not store, retain, or process full primary account numbers or credit card security codes. All financial data is handled strictly under the security standards and privacy policies of Stripe and PayPal.

6.3 Currency and Foreign Exchange Adjustments

All monetary figures on the Platform are quoted in New Zealand Dollars (NZD) and are exclusive of GST unless explicitly stated otherwise. Any currency conversion indicators provided on the Platform are purely for orientation and indicative purposes. AsetraX accepts no liability for exchange rate variations, foreign transaction surcharges, or processing fees applied by issuing financial institutions.

6.4 Automated Renewal Billing

Memberships operate on a continuous billing cycle (monthly or annually). Memberships automatically renew at the expiration of each billing period unless cancelled by the Lister prior to the renewal date via the account dashboard. AsetraX will send an automated billing notification to the Lister’s registered email address prior to executing renewal charges.

6.5 Default and Membership Suspension

If a recurring billing transaction fails or is dishonoured, AsetraX reserves the right to suspend or downgrade the relevant Membership immediately. Associated property listings will be hidden from public search indexes until all outstanding account balances are settled in full.

6.6 Refund Restrictions

Membership fees are non-refundable, except as expressly provided in our Refund Policy (https://assetspropertyhub.com/asetrax-refund-policy/) or as strictly mandated under the Consumer Guarantees Act 1993 (NZ) or Schedule 2 of the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law).

7. LISTER OBLIGATIONS AND LISTING STANDARDS

7.1 Statutory Licensing Warranties

(a) Licensed Listers: Listers operating as real estate agents or agencies represent and warrant on an ongoing basis that they hold and will maintain all statutory licences, permits, and professional accreditations required by law in the jurisdictions where their properties are located, including current licensing under the Real Estate Agents Act 2008 (NZ) (“REAA 2008”) or equivalent state/territory real estate licensing legislation in Australia.
(b) Developers and Project Marketers: Developers must comply with all statutory disclosure, marketing, and sales regulations governing property developments, off-plan sales, and securities regulations in the relevant jurisdiction.
(c) Private Landlords and Property Owners: Private landlords listing properties directly must strictly comply with all relevant residential tenancy and land legislation, including the Residential Tenancies Act 1986 (NZ) (“RTA 1986”) and equivalent Australian state tenancy laws.

7.2 Listing Accuracy and Fair Trading Compliance

All content, graphics, text, images, and pricing uploaded to a listing must be accurate, true, current, and verified. Listers warrant that listings do not contain false, misleading, or deceptive representations in breach of the Fair Trading Act 1986 (NZ) or the Australian Consumer Law. Licensed Listers must possess a valid, signed agency agreement or written authorization from the property owner prior to publishing any listing.

7.3 Foreign Buyer Eligibility Declarations

Where a Lister marks a listing as “Foreign Buyer Eligible”, the Lister warrants that it has verified this claim under the Overseas Investment Act 2005 (NZ) or applicable Australian foreign investment rules. AsetraX undertakes no duty to independently verify foreign buyer eligibility and disclaims all liability for incorrect representations.

7.4 Content Integrity Standards

Listers shall not:

(a) publish duplicate listings for the same property unit;
(b) alter images or apply visual editing that materially misrepresents property condition, boundaries, or features;
(c) insert direct contact information (phone numbers, email addresses, or external URLs) into general text descriptions designed to circumvent Platform enquiry pathways;
(d) redirect Users to competing platforms or third-party lead generation engines; or
(e) publish financial projections, rental yields, or capital growth estimates without providing a verified, documented, and clear legal basis.

7.5 Data Protection in Enquiry Handling

Personal data acquired from Users through the Platform’s enquiry channels must be used exclusively to process and respond to the specific enquiry. Listers are prohibited from transferring, harvesting, or adding User personal data to marketing databases or CRM systems without the User’s explicit prior opt-in consent.

7A. STATUTORY REAL ESTATE DISCLAIMER AND REAA 2008 COMPLIANCE

7A.1 No Agency Status

AsetraX is strictly a digital marketplace and advertising platform. AsetraX is not a licensed real estate agency under the Real Estate Agents Act 2008 (NZ) and does not perform “real estate agency work” as defined under section 4 of the REAA 2008. AsetraX does not act as an agent, legal representative, fiduciary, or broker for any buyer, seller, vendor, landlord, or tenant.

7A.2 Absence of Licence Verification

AsetraX does not verify, audit, or confirm the legal licensing, registration status, or professional standing of any Lister. It remains the sole responsibility of the Lister to ensure full compliance with licensing authorities. Users are strictly advised to independently confirm the licence status of any real estate professional via the Real Estate Authority (REA) public register (https://www.rea.govt.nz) or equivalent state registers in Australia.

7A.3 Exclusion of Regulatory Liability

Listers acknowledge that they are exclusively responsible for their own regulatory compliance under the REAA 2008, the Real Estate Agents Act (Professional Conduct and Client Care Rules) Notice 2012, and Australian equivalent statutes. AsetraX bears no liability for regulatory investigations, fines, disciplinary proceedings, or legal claims arising from a Lister’s operational breaches.

7A.4 Self-Reported Classification Profiles

Classifications such as “Agent”, “Agency”, or “Developer” displayed on profiles are self-reported by Members upon account creation. Display of these labels does not constitute an endorsement, verification, or accreditation by AsetraX.

7B. OVERSEAS INVESTMENT COMPLIANCE (OIA & FIRB)

7B.1 Lister Obligations

Compliance with the Overseas Investment Act 2005 (NZ) (“OIA”), the Overseas Investment Regulations 2005, and Australian Foreign Investment Review Board (“FIRB”) requirements rests entirely on the Lister. Listers must ensure that any property advertised as available to overseas buyers legally qualifies under applicable foreign ownership legislation.

7B.2 Purchaser Due Diligence

Users who fall within the definition of an “overseas person” under the OIA or non-residents under Australian FIRB rules must independently verify their legal capacity to acquire residential land or real estate assets prior to entering into a binding contract of sale.

7B.3 Exclusion of Legal/Financial Advice

Information published on the Platform does not constitute legal, tax, financial, or foreign investment advice. AsetraX expressly disclaims liability for non-compliance with the OIA or FIRB regulations resulting from reliance on Platform content or listing flags.

7C. USER-FACING TRANSPARENCY AND RELATIONSHIP DISCLAIMER

7C.1 Identification Authenticity

Listers must accurately represent their connection to listed properties and shall not engage in misleading conduct regarding their authority or identity.

7C.2 Disclaimer to Prospective Buyers and Tenants

Users acknowledge that:

(a) Listers operate independently and are not employees, partners, or agents of AsetraX;
(b) AsetraX does not inspect, verify, or guarantee the structural integrity, legal title, boundary lines, or accuracy of any listing published on the Platform; and
(c) Users must conduct comprehensive legal, building, surveying, and financial due diligence before executing real estate transactions.

7C.3 Absence of Joint Venture or Fiduciary Duty

Nothing in these Terms shall be construed as creating a joint venture, legal partnership, agency, employment, or fiduciary relationship between AsetraX and any Lister or User.

8. MARKETPLACE CONDUCT AND USER RULES

8.1 Permitted Search Activity

Users agree to utilize the Platform solely for lawful, non-commercial, and genuine property discovery purposes. Users shall not issue spam, automated lead submissions, or harassing messages to Listers.

8.2 Disclaimer of Third-Party Listing Data

AsetraX assumes no legal responsibility for errors, omissions, outdated information, or price misstatements contained within property listings. Platform search activities are conducted at the sole risk of the User and subject to our General Disclaimer (https://assetspropertyhub.com/asetrax-disclaimer/).

9. ACCEPTABLE USE AND PLATFORM SECURITY

9.1 Compliance with Acceptable Use Policy

Access to and interaction with the Platform is governed by our Acceptable Use Policy (https://assetspropertyhub.com/asetrax-acceptable-use-policy/).

9.2 Prohibited Technical and Operational Conduct

You shall not, under any circumstances:

(a) engage in unlawful, deceptive, fraudulent, or malicious practices;
(b) scrape, index, crawl, or harvest user data, directory entries, or listing details using automated bots, spiders, scrapers, or scripts without prior written approval from AsetraX;
(c) transmit viruses, trojans, worms, logic bombs, or destructive code to or through the Platform;
(d) attempt to gain unauthorized access to server infrastructure, database repositories, or network systems; or
(e) circumvent, disable, or tamper with security measures, digital rights management systems, or payment validation mechanisms.

10. AFFILIATE REFERRAL PROGRAM

10.1 Program Operations

AsetraX operates an Affiliate Referral Program (“Program”) managed via AffiliateWP tracking software. Approved participants (“Affiliate Partners”) earn financial referral commissions on qualifying paid Membership registrations driven via unique referral links.

10.2 Statutory Rules for Affiliate Promotion

Affiliate Partners must strictly observe the following operational constraints:

(a) Consumer Law Declarations: All promotional materials must comply with the Fair Trading Act 1986 (NZ), the Australian Consumer Law, and relevant advertising codes, including prominent disclosure of commercial affiliate ties;
(b) Anti-Spam Obligations: Unsolicited commercial messaging is strictly prohibited under the Unsolicited Electronic Messages Act 2007 (NZ) and the Spam Act 2003 (Cth) (AU);
(c) Brand Mark Restrictions: Bidding on AsetraX trademarks, brand variations, or domain terms on search engines or paid advertising channels is forbidden without written approval;
(d) Anti-Fraud Measures: Self-referrals, automated account generations, and deceptive form submissions trigger immediate program termination and commission forfeiture; and
(e) Absence of Real Estate Intermediary Status: Affiliates must not provide real estate advice or represent themselves as real estate brokers or transaction intermediaries.

10.3 Qualification Criteria for Commissions

Commissions accrue exclusively on settled, fully cleared, non-refunded Membership purchases executed by new users. No commissions accrue on account upgrades, self-referrals, or refunded sales.

10.4 Holding Periods and Payout Schedules

Approved commissions are subject to a standard holding and verification period of 14 to 30 days prior to payout processing.

10.5 Suspension and Cancellation

AsetraX reserves the right to suspend or terminate an Affiliate Partner’s profile for breach of these Terms, resulting in the immediate cancellation of pending or unverified referral earnings.

11. INTELLECTUAL PROPERTY RIGHTS

11.1 Proprietary Ownership

ASETRAX LIMITED (or its third-party licensors) retains exclusive legal ownership of all intellectual property, copyright, database rights, trade marks, software code, UI designs, and brand marks associated with the Platform (including “ASETRAX” and “Assets Property Hub”, Trade Mark No. 1319049). No property rights or licenses are granted to users except as expressly stated in these Terms.

11.2 User Content Licence

By submitting listing copy, photographs, floor plans, promotional media, or profile information to the Platform, you grant AsetraX a non-exclusive, worldwide, royalty-free, perpetual, sublicensable licence to host, store, display, modify, reformat, and distribute such media across Platform channels for operational and promotional purposes. You warrant that you hold all necessary copyright permissions to grant this licence.

11.3 Prohibition of Data Mining

Commercial exploitation, extraction, copying, or reverse engineering of any portion of the Platform software or database structure is strictly prohibited.

12. THIRD-PARTY WEBSITES AND LINKED SERVICES

The Platform may contain hyperlinks to external third-party websites, applications, and services. These links are provided solely for user convenience. AsetraX does not control, monitor, or endorse external third-party content, terms, or privacy policies, and disclaims all liability for losses arising from your interaction with external sites.

13. PRIVACY AND DATA PROTECTION

Personal information collected by AsetraX is managed in strict compliance with the Privacy Act 2020 (NZ), the Privacy Act 1988 (Cth) (AU), and our Privacy Statement (https://assetspropertyhub.com/asetrax-privacy-policy/). For information on tracking technologies and cookie deployment, please refer to our Cookie Policy (https://assetspropertyhub.com/asetrax-cookie-policy/).

14. MARKETING COMMUNICATIONS & ANTI-SPAM COMPLIANCE

14.1 Marketing Consent

Where you opt-in to platform newsletters or direct marketing notifications, communications will be delivered via Hostinger Reach or authorized direct mail applications.

14.2 Unsubscribe Mechanics

You may withdraw marketing consent at any time by utilizing the “Unsubscribe” link included in commercial messages or by sending a written opt-out request to aphadmin@assetspropertyhub.com.

14.3 Statutory Compliance

Direct electronic marketing is operated strictly under the Unsolicited Electronic Messages Act 2007 (NZ) and the Spam Act 2003 (Cth) (AU).

15. WARRANTIES, CONSUMER GUARANTEES, AND LIMITATIONS OF LIABILITY

15.1 “As Is” Provision

To the maximum extent permitted by applicable law, the Platform, its content, tools, and services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express, statutory, or implied.

15.2 Consumer Guarantees Act 1993 (NZ) – Statutory Business Exclusion

(a) Consumer Rights: Where you access the Platform as a “consumer” (as defined under the Consumer Guarantees Act 1993 (NZ) (“CGA”)), nothing in these Terms excludes, restricts, or modifies statutory rights that cannot be lawfully excluded.
(b) Business-to-Business Contracting Out: Where you acquire services from AsetraX or register as a Lister for the purposes of a business, trade, or commercial enterprise, you agree that:
- (i) the provisions of the Consumer Guarantees Act 1993 do not apply pursuant to section 43 of that Act; and
- (ii) sections 9, 12A, and 13 of the Fair Trading Act 1986 do not apply pursuant to section 5C of that Act, and it is fair and reasonable that the parties are bound by this provision.

15.3 Australian Consumer Law (ACL) Statutory Notice

(a) For Australian consumers, our services come with guarantees that cannot be excluded under Schedule 2 of the Competition and Consumer Act 2010 (Cth).
(b) Nothing in these Terms purports to exclude, restrict, or modify Australian statutory rights that cannot be lawfully excluded by contract.

15.4 Financial Liability Cap

To the maximum extent permitted by law, the total aggregate liability of AsetraX arising out of or in connection with these Terms, the Platform, or services provided—whether in contract, tort (including negligence), equity, or statute—shall be strictly capped at the total amount of Membership fees paid by you to AsetraX in the twelve (12) month period immediately preceding the event giving rise to the claim.

15.5 Exclusion of Consequential Losses

In no event shall AsetraX be liable for indirect, incidental, special, exemplary, punitive, or consequential losses, including loss of profits, loss of revenue, loss of business opportunities, loss of data, loss of goodwill, or failed real estate transactions.

16. INDEMNIFICATION

You agree to fully indemnify, defend, hold harmless, and release AsetraX, its directors, officers, employees, agents, contractors, and legal successors from and against any third-party claims, demands, liabilities, damages, losses, costs, and expenses (including legal fees on a solicitor-and-own-client basis) arising directly or indirectly out of:

(a) your breach of these Terms or associated policies;
(b) any listing content, imagery, text, or data uploaded through your account;
(c) your failure to comply with applicable statutory obligations, including the REAA 2008, RTA 1986, OIA 2005, Fair Trading Act 1986, or Australian equivalent laws; or
(d) your infringement of any third-party intellectual property or privacy rights.

17. CONTENT MODERATION AND EDITORIAL RIGHTS

AsetraX reserves the right, but assumes no obligation, to monitor, review, edit, flag, or permanently delete any content, property listing, profile, or communication on the Platform that, in our sole discretion, breaches these Terms, our Acceptable Use Policy, or applicable legislation.

18. UNSOLICITED IDEA SUBMISSION POLICY

AsetraX does not accept or consider unsolicited commercial strategies, technical concepts, or platform ideas. Any unsolicited materials submitted to AsetraX shall be treated as non-confidential and non-proprietary. AsetraX shall acquire an unrestricted, royalty-free, perpetual licence to commercialize such concepts without obligation or compensation to the submitter.

19. SUSPENSION, TERMINATION, AND SURVIVAL

19.1 Voluntary Account Termination

You may close your account at any time by issuing written notification to aphadmin@assetspropertyhub.com. Voluntary account closure does not entitle you to any refund of prepaid Membership fees.

19.2 Termination for Cause

AsetraX reserves the absolute right to suspend or terminate your account and remove listing access immediately without prior notice if:

(a) you commit a material or persistent breach of these Terms;
(b) we are required to do so by court order or regulatory authority; or
(c) Platform operations are discontinued.

19.3 Surviving Provisions

Clauses 7A, 7B, 11, 15, 16, 27, and 28 shall survive the termination or expiration of these Terms.

20. FORCE MAJEURE

Neither party shall be liable for non-performance or performance delays caused by events beyond reasonable control, including acts of God, extreme weather, epidemic, pandemic, war, cyberattack, grid failure, telecommunications outage, or regulatory order. Payment obligations are expressly excluded from force majeure relief.

21. WAIVER

No failure or delay by AsetraX in exercising any legal right or remedy under these Terms shall operate as a waiver of that right. Single or partial exercises of rights do not preclude further exercises of rights.

22. ASSIGNMENT AND DELEGATION

You shall not assign, transfer, or delegate your rights or duties under these Terms without the prior written consent of AsetraX. AsetraX may assign its contractual rights and duties without restriction to a corporate successor, purchaser, or restructuring entity upon providing notice on the Platform.

23. SEVERABILITY

If any provision of these Terms is held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, that provision shall be modified to the minimum extent necessary to render it enforceable, or severed if modification is impossible. The remaining provisions shall continue in full force and effect.

24. GOVERNING LANGUAGE

These Terms and all corporate legal notices are executed and interpreted strictly in the English language. Any translation provided is purely for convenience.

25. ENTIRE AGREEMENT

These Terms, along with the Privacy Statement, Cookie Policy, General Disclaimer, Refund Policy, Acceptable Use Policy, and Legal Imprint Statement, constitute the complete legal agreement between you and AsetraX, completely superseding all prior oral or written representations, agreements, or arrangements.

26. AMENDMENTS AND MODIFICATIONS

AsetraX reserves the right to amend these Terms periodically. Material updates will be notified via email to your registered address or highlighted on the Platform. Continued access to or use of the Platform following the publication of updated Terms constitutes legal acceptance of the modified Terms.

27. COMPLAINTS AND FORMAL DISPUTE RESOLUTION

27.1 Direct Negotiation Protocol

In the event of a dispute or claim arising under these Terms, you agree to submit formal written details of the grievance to aphadmin@assetspropertyhub.com in the first instance. AsetraX will acknowledge the complaint within 5 business days and endeavor to negotiate a resolution within 20 business days.

27.2 Formal Mediation

If direct negotiations fail, either party may refer the dispute to formal mediation conducted in Wellington, New Zealand (or online by mutual agreement) in accordance with the Mediation Rules of the Resolution Institute (New Zealand Chapter). Mediation costs shall be borne equally between the parties.

27.3 Restraint on Court Litigation

Neither party may commence court litigation (except for urgent interlocutory injunctive relief) until the mediation procedure under clause 27.2 has been completed or failed.

28. GOVERNING LAW AND JURISDICTION

28.1 Governing Law

These Terms are governed by, and shall be construed in accordance with, the laws of New Zealand. Subject to clause 27, the parties irrevocably submit to the non-exclusive jurisdiction of the District Court and High Court of New Zealand.

28.2 Australian Statutory Protections

Nothing in clause 28.1 deprives Australian consumers of the non-excludable statutory protections guaranteed under Schedule 2 of the Competition and Consumer Act 2010 (Cth).

29. CORPORATE CONTACT DETAILS AND LEGAL SERVICE ADDRESS

ASETRAX LIMITED

Trading as: ASETRAX (Assets Property Hub)™

Company Number: 9450631