ASETRAX (Assets Property Hub)™ (TM1319049)
Operated by ASETRAX LIMITED
Company Number: 9450631
New Zealand Business Number (NZBN): 9429053876591
Tax File Number (TFN): [PENDING – to be added on receipt from ATO]
GST Registered: Yes (GST Number: 149-421-033)
Australian Business Number (ABN): [PENDING – to be added on receipt from ATO]
Suite 16015, Level 1, 6 Johnsonville Road
Johnsonville, Wellington 6037
New Zealand
Email: aphadmin@assetspropertyhub.com
Phone: +64 27 338 4107
Website: https://assetspropertyhub.com
Last updated: August 15, 2026
Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the AsetraX property marketplace (“Platform”) at https://assetspropertyhub.com and all related services, including membership plans, listing services, user accounts, and communications.
By accessing or using AsetraX, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Platform.
1. Definitions
- “User”, any person or entity that accesses or uses the Platform, including visitors, registered members, agents, agencies, and developers
- “Member” or “Lister”, a registered User who has created an account and agreed to these Terms
- “Agent”, an individual real estate professional who lists properties on the Platform
- “Agency”, a multi-agent real estate firm listing properties on the Platform
- “Developer”, a property development company or project team listing off-plan or new build properties
- “Listing”, any property, project, or investment opportunity posted on the Platform
- “Membership Plan” or “Plan”, a paid subscription tier providing specific listing and feature allocations
- “Content”, all text, images, videos, descriptions, data, and materials posted by Users or AsetraX
- “APAC”, Asia-Pacific region, including but not limited to Singapore, Hong Kong, Malaysia, China, Taiwan, and other regional markets
- “ANZ”, Australia and New Zealand
2. Account Registration and Membership
2.1 Eligibility
To register an account on AsetraX, you must:
- Be at least 18 years of age
- Have legal capacity to enter into a binding contract
- Provide accurate, complete, and truthful information
- Not be prohibited from using the Platform under applicable laws
- Not be a competitor or representative of a competing platform
- Accept these Terms and all linked policies
2.2 Account Creation
- Registration requires a valid email address and password
- You are responsible for maintaining the confidentiality of your login credentials
- You are solely responsible for all activity under your account
- You must notify AsetraX immediately of unauthorized access or suspected fraud
- AsetraX reserves the right to suspend or terminate accounts that violate these Terms
2.3 Account Information
- You agree to provide accurate, current, and complete information during registration
- You agree to update your profile information if it changes
- You authorize AsetraX to verify your identity and information
- Providing false, misleading, or incomplete information is grounds for immediate termination
2.4 User Types
Different user types have different privileges and restrictions:
- User, Can view listings and contact Listers; cannot post listings
- Agent, Can create a professional profile and list properties; subject to Plan limits
- Agency, Can create a team profile and list properties; subject to Plan limits
- Developer, Can list projects and off-plan developments; subject to Plan limits
3. Membership Plans and Fees
3.1 Plan Selection and Pricing
- AsetraX offers tiered membership plans with different features and pricing
- Current plans and pricing are listed at https://assetspropertyhub.com/asetrax-membership/
- All prices are in NZD unless otherwise stated
- Prices are exclusive of GST (15%), which is added at checkout where applicable
- AsetraX reserves the right to change pricing at any time with 30 days’ notice
3.2 Beta Pricing and Founding Member Benefits
- During beta, all memberships are free with no payment required
- “Founding Members” who register during beta receive pricing locked for 12 months when paid plans activate
- Founding Member pricing is an exclusive benefit and is non-transferable
- If you register after public launch, standard pricing applies
3.3 Billing and Payment
- Memberships are billed monthly on the date you purchase your Plan
- Payment is processed via Stripe (card) or PayPal
- You authorize AsetraX to charge your payment method on the renewal date each month
- Payment failures may result in account suspension or termination
- If payment fails, you have 7 days to update your payment method before suspension
3.4 No Commission on Sales
- AsetraX does NOT take a commission or percentage on any property sales, leases, or transactions
- AsetraX does NOT take a “success fee” or any fee beyond the monthly membership subscription
- Your membership plan is a flat monthly fee only
- Any transaction fees, taxes, or third-party charges are between you and the buyer/seller
3.5 Upgrades and Downgrades
- You can upgrade to a higher-tier plan anytime from your dashboard; the upgrade is effective immediately
- Billing is prorated if you upgrade mid-month
- You can downgrade at the end of your current billing cycle; downgrade requests must be submitted 7 days before renewal
- Downgrading does not entitle you to a refund for the current billing period
3.6 Auto-Renewal
- Your membership automatically renews each month unless you cancel
- You can cancel anytime from your account dashboard
- Cancellation is effective at the end of your current billing cycle; no refunds are issued for early cancellation
- If you cancel and later re-register, you are no longer a Founding Member and standard pricing applies
4. Listing Content and Responsibilities
4.1 Content Ownership and License
- You retain ownership of all content you post on the Platform
- By posting content, you grant AsetraX a perpetual, worldwide, royalty-free license to use, display, reproduce, and distribute your content on the Platform and in marketing materials
- You grant AsetraX permission to optimize and modify your content for display (resizing images, formatting text, etc.)
4.2 Accuracy of Listings
- You are solely responsible for the accuracy, completeness, and legality of all listings you post
- You represent and warrant that:
- All information in your listing is accurate, truthful, and not misleading
- You have the right and authority to list the property
- All images and descriptions accurately represent the property
- No information violates intellectual property rights or third-party rights
- All financial projections (yields, rental estimates) are reasonable and based on genuine data
- The listing complies with all applicable laws
4.3 Prohibited Content
You must not post listings or content that:
- Is false, misleading, deceptive, or defamatory
- Violates intellectual property rights (copyright, trademark, etc.)
- Contains hate speech, discrimination, harassment, or abuse
- Is sexually explicit or obscene
- Promotes illegal activity or violence
- Violates privacy or personal data rights
- Is spam, malware, or contains viruses
- Infringes third-party rights in any way
- Violates advertising standards or consumer protection laws
4.4 Content Removal and Suspension
AsetraX may, at its sole discretion, remove any content or suspend your account if:
- We receive a complaint about your listing
- We determine content violates these Terms or applicable laws
- We receive a legal takedown notice or copyright claim
- We determine content is misleading or deceptive
- We detect fraudulent activity
You will be notified of removal or suspension where practicable, but AsetraX is not obligated to notify you before removing content.
4.5 Third-Party Content
AsetraX is not responsible for accuracy, legality, or rights issues with third-party content posted by other Users. If you believe third-party content violates your rights, contact aphadmin@assetspropertyhub.com with details.
5. User Conduct and Acceptable Use
5.1 Prohibited Activities
You agree not to:
- Harass, abuse, threaten, or defame any other User
- Engage in discrimination based on protected characteristics
- Attempt to gain unauthorized access to the Platform or other accounts
- Interfere with Platform operations or security
- Reverse-engineer, decompile, or attempt to extract Platform code
- Scrape, crawl, or systematically collect data without permission
- Use automated tools to access the Platform without consent
- Engage in fraudulent activity or impersonate another person
- Use the Platform for commercial purposes outside of your membership role
- Violate any applicable law or regulation
- Engage in any activity that AsetraX determines violates the spirit of these Terms
5.2 Spam and Unsolicited Contact
- You must not use AsetraX to send spam, unsolicited marketing, or bulk messages
- You must not harvest email addresses or contact information for external use
- Any unsolicited messaging through the Platform may result in immediate termination
5.3 Compliance with Laws
- You are solely responsible for ensuring your use of the Platform complies with all applicable laws
- You are responsible for understanding and complying with real estate licensing laws, foreign investment regulations, advertising standards, and consumer protection laws in your jurisdiction
- AsetraX is not liable for your failure to comply with applicable laws
6. Foreign Buyer Eligibility and Regulatory Compliance
6.1 Overseas Investment Act (New Zealand)
- The “Foreign Buyer Eligible” tag is for informational purposes only
- AsetraX does not provide legal advice on OIA compliance
- You are solely responsible for ensuring your listing accurately reflects OIA eligibility
- If a listing is tagged as Foreign Buyer Eligible, you represent that the property genuinely qualifies under NZ’s Overseas Investment Act
- AsetraX is not liable for incorrect or outdated OIA designations
6.2 Foreign Investment Review Board (Australia)
- The “FIRB Eligible” tag is for informational purposes only
- AsetraX does not provide legal advice on FIRB compliance
- You are solely responsible for ensuring your listing accurately reflects FIRB eligibility
- If a listing is tagged as FIRB Eligible, you represent that the property genuinely qualifies for foreign buyer purchase under FIRB rules
- AsetraX is not liable for incorrect or outdated FIRB designations
6.3 User Responsibility for Regulatory Compliance
- You are responsible for complying with all real estate licensing laws in your jurisdiction
- You are responsible for complying with foreign investment regulations in both NZ and Australia
- You are responsible for complying with advertising standards and consumer protection laws
- AsetraX does not verify your licensing, regulatory compliance, or credentials
7. Platform Access and Availability
7.1 “As Is” Provision
The Platform is provided on an “as is” and “as available” basis. AsetraX does not warrant that:
- The Platform will be error-free or uninterrupted
- The Platform will be compatible with all devices or browsers
- All features will function correctly at all times
- The Platform is secure or free from malware
- Data will be backed up or recoverable
7.2 Maintenance and Downtime
- AsetraX may conduct maintenance, updates, or upgrades at any time
- Maintenance may cause temporary service interruptions
- AsetraX will attempt to provide notice but is not obligated to do so
- AsetraX is not liable for downtime or service interruptions
7.3 Third-Party Service Dependencies
- The Platform relies on third-party services (Hostinger hosting, Stripe payments, Google Analytics, etc.)
- AsetraX is not liable for failures or outages of third-party services
- AsetraX is not liable for data loss due to third-party service failures
8. Intellectual Property Rights
8.1 AsetraX Intellectual Property
- The Platform, its design, code, trademarks, logos, and all original content are owned by AsetraX or its licensors
- You may not copy, modify, distribute, or use AsetraX intellectual property without permission
- Unauthorized use of AsetraX trademarks or branding is prohibited
8.2 User-Generated Content
- You retain ownership of content you create and post
- By posting content, you grant AsetraX a perpetual license to use it
- Other Users may view and interact with your public content
- AsetraX does not sell or transfer User content to third parties
9. Limitation of Liability and Disclaimers
9.1 Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASETRAX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the Platform will meet your needs
- Warranties that content is accurate, complete, or legal
- Warranties that Users are licensed or qualified
- Warranties regarding third-party listings or conduct
9.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASETRAX’S LIABILITY FOR ANY CLAIM ARISING FROM THE PLATFORM IS LIMITED TO:
- The total membership fees paid in the 12 months preceding the claim, OR
- NZD $100 if no fees were paid or if the claim arises within the first 12 months
IN NO EVENT SHALL ASETRAX BE LIABLE FOR:
- Indirect, incidental, consequential, special, or punitive damages
- Loss of profits, revenue, data, or opportunity
- Loss of goodwill or business reputation
- Damages arising from your reliance on Platform content
- Damages arising from third-party conduct
- Damages arising from your breach of these Terms
9.3 Applicability of Limitations
These limitations apply regardless of the legal theory (contract, tort, negligence, etc.) and apply to all claims, even if AsetraX has been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify and hold harmless AsetraX, its officers, employees, and agents from any claims, damages, losses, or liabilities arising from:
- Your use of the Platform or violation of these Terms
- Your listings or content posted on the Platform
- Your conduct or interactions with other Users
- Your violation of any applicable law or regulation
- Intellectual property infringement arising from your content
- Any third-party claim related to your account or activity
11. Privacy and Data Protection
11.1 Privacy Policy
Your use of personal data on the Platform is governed by our Privacy Statement at https://assetspropertyhub.com/asetrax-privacy-policy/.
11.2 Cookie Policy
Our use of cookies and tracking technologies is governed by our Cookie Policy at https://assetspropertyhub.com/asetrax-cookie-policy/.
11.3 GDPR and International Privacy
If you are located in the EU or other jurisdictions with strict privacy laws, you are responsible for ensuring your use of the Platform complies with those laws. AsetraX processes data as described in the Privacy Statement; by using the Platform, you consent to that processing.
12. Termination and Suspension
12.1 Termination by AsetraX
AsetraX may terminate or suspend your account at any time, with or without cause, including for:
- Violation of these Terms or linked policies
- Violation of applicable laws or regulations
- Fraudulent activity or false information
- Harassment, abuse, or harm to other Users
- Repeated violations after warning
- Inactivity (no activity for 12+ months)
- At AsetraX’s sole discretion
12.2 Effect of Termination
Upon termination:
- Your account access is immediately revoked
- Your listings are removed from the Platform
- Your membership fees are forfeited (no refunds)
- You remain liable for any breach of these Terms
- You remain liable for any third-party claims related to your use
12.3 Survival
Sections 9 (Limitation of Liability), 10 (Indemnification), and 11 (Privacy) survive termination.
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of New Zealand, without regard to conflict of law principles. The jurisdiction and venue of any legal action shall be the courts of New Zealand.
13.2 Mediation
Before pursuing litigation, the parties agree to attempt to resolve disputes through good-faith mediation. Either party may initiate mediation by written notice to the other. If mediation fails, either party may pursue legal remedies.
13.3 Class Action Waiver
You waive any right to participate in class action lawsuits or collective proceedings against AsetraX. All disputes must be pursued individually.
13.4 Arbitration Alternative
If you prefer arbitration over litigation, you may pursue arbitration under the Arbitration Act 1996 (NZ) in New Zealand.
14. General Provisions
14.1 Entire Agreement
These Terms, together with the Privacy Statement, Cookie Policy, Acceptable Use Policy, Refund Policy, Disclaimer, and Affiliate Disclosure, constitute the entire agreement between you and AsetraX and supersede all prior agreements or understandings.
14.2 Amendments
AsetraX may amend these Terms at any time. Amendments are effective when posted to the Platform. Continued use of the Platform after amendment constitutes acceptance of the revised Terms. Material changes will be notified via email if practicable.
14.3 Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision is severed and the remaining provisions remain in full force and effect.
14.4 Waiver
No waiver of any Term or provision is effective unless in writing and signed by an authorized representative of AsetraX. Failure to enforce any provision does not constitute a waiver of that provision.
14.5 Assignment
You may not assign these Terms or your account to any other party. AsetraX may assign these Terms or its rights under these Terms at any time without notice.
14.6 No Third-Party Beneficiaries
These Terms are between you and AsetraX. No third party has any rights or remedies under these Terms.
14.7 Relationship of Parties
You and AsetraX are independent parties. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
15. Contact and Support
15.1 Legal Notices
All legal notices to AsetraX must be sent in writing to:
ASETRAX LIMITED
Suite 16015, Level 1, 6 Johnsonville Road
Johnsonville, Wellington 6037
New Zealand
Email: aphadmin@assetspropertyhub.com
15.2 Customer Support
For questions, complaints, or support requests, contact:
AsetraX Support
Email: aphadmin@assetspropertyhub.com
Phone: +64 27 338 4107
Response time: Within one business day
15.3 Regulatory Complaints
For complaints about real estate licensing, foreign investment compliance, or other regulatory matters:
- New Zealand: Real Estate Authority (REA), https://www.rea.govt.nz
- Australia: ASIC or relevant state/territory licensing body
- Consumer Protection: ACCC (Australia), Fair Trading Commission (NZ)
Summary: Key Points
✓ Membership is a flat monthly fee, No commissions, no hidden charges beyond GST
✓ You own your content, We have a license to display it, you keep ownership
✓ Accurate listings are your responsibility, We don’t verify; you represent accuracy
✓ Foreign Buyer Eligible and FIRB tags are informational only, You verify compliance
✓ Our liability is capped, Limited to fees paid or NZD $100
✓ Disputes start with mediation, Before litigation
✓ New Zealand law governs, NZ courts have jurisdiction
Contact Information
ASETRAX LIMITED
Company Number: 9450631
New Zealand Business Number (NZBN): 9429053876591
Tax File Number (TFN): [PENDING – to be added on receipt from ATO]
GST Registered: Yes (GST Number: 149-421-033)
Australian Business Number (ABN): [PENDING – to be added on receipt from ATO]
Suite 16015, Level 1, 6 Johnsonville Road
Johnsonville, Wellington 6037
New Zealand
Email: aphadmin@assetspropertyhub.com
Phone: +64 27 338 4107
Website: https://assetspropertyhub.com
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